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HRD Corp-claimable training · Malaysia

AI for Sales Teams — Beginner

Stop losing leads. Start having better conversations.

See where your leads are, stop losing them, respond faster, follow up automatically, and convert more.

With Rashta Ali · AI sales trainer & co-founder of Yalla · Online, in-house or public

Your next customer shouldn’t disappear in a spreadsheet.

An enquiry lands on WhatsApp. Another comes through Instagram. Someone emails. Your team is working hard, but nobody has the full picture — and following up depends on remembering who said what.

You don’t need to become an AI expert. You need a simpler way to capture interest, respond with care and make sure the next conversation actually happens. That’s where we start.

Same team. A different way of working.

What changes.

Before

  • Leads scattered across channels and personal inboxes
  • Replies delayed while the team juggles enquiries
  • Follow-ups dependent on memory and manual reminders

Working towards

  • A clear view of where enquiries come from and who owns the next step
  • AI-assisted replies your team can review and personalise
  • A repeatable follow-up process with people at the centre

Less theory. More useful work.

What we’ll build.

The focus is practical: turn the ideas into something your team can adapt and use. We’ll discuss the exact scope around your goals before you book.

  • A lead-source map for your business
  • Reusable prompts for replies and everyday selling
  • A first follow-up sequence to adapt to your sales process
  • A practical next-step checklist for your team
Illustrative AI-generated scene of a collaborative business workshop, not a photograph of delivered training

Who it’s for

Built around people doing the work.

  • Sales teams taking their first steps with AI
  • Business owners managing enquiries across multiple channels
  • Sales managers who want a consistent response and follow-up process

From understanding to doing.

How we work through it.

01

Find the leaks

Map how an enquiry moves through your business, from first contact to the next conversation.

02

Make AI useful

Practise clear prompts for replies, lead summaries and preparation — without losing your voice.

03

Build the follow-up

Put a simple sequence together and decide where automation helps and where a person should step in.

04

Bring it together

Review your workflow and identify the next changes your team can put into practice.

Programme details

Let’s find the right fit.

Tell me about your team, your current tools and the challenges you want to tackle. We’ll confirm the scope, timing and setup before booking.

Delivery
Online, in-house or public sessions
Trainer
Rashta Ali — sales trainer & co-founder of Yalla
Duration & fees
Confirmed with your programme enquiry
HRD Corp
Enquire about HRD Corp claimability for this programme, your employer’s eligibility and the required documentation before booking. Approval is not guaranteed.
Preparation
Any tools, accounts and materials to bring are agreed before the session.

Your questions, answered.

Do we need previous AI experience?

This is the beginner programme. We start with the everyday sales tasks your team already understands and introduce AI through practical examples.

Will AI replace our salespeople?

No. The focus is on reducing repetitive work so your people can spend more time listening, advising and building trust.

Is this the right programme if we already use AI?

If your team already uses AI regularly and wants to connect the whole pipeline, the advanced programme may be a better fit. Tell me what you’re using when you enquire.

Your team. Your next move.

Let’s give every enquiry a next step.

Tell me about your team and what you’d like to change. Let’s talk about the right programme for you.